Legal

Privacy Policy

Last updated: 14 August 2026

ShedAdmin ("ShedAdmin", "we", "us" or "our") respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, use the ShedAdmin platform, participate in our beta program, or otherwise interact with us.

1. Who this policy applies to

This Privacy Policy applies to information collected through:

  • the ShedAdmin website;
  • the ShedAdmin application and platform;
  • our onboarding and implementation process;
  • communications with our team;
  • our beta program; and
  • other services or interactions associated with ShedAdmin.

2. Information we collect

Depending on how you use ShedAdmin, we may collect information such as:

Account information

This may include:

  • your name;
  • business name;
  • email address;
  • phone number;
  • business address;
  • account login information;
  • user roles and permissions; and
  • other information you provide when creating or managing an account.

Business information

During onboarding, you may provide information about your business, including:

  • customers and contacts;
  • suppliers;
  • projects;
  • quotes and pricing information;
  • product and pricing lists;
  • project documents;
  • scheduling information;
  • workflow information; and
  • other business information required to configure ShedAdmin for your business.

Technical information

We may also collect information about how you use ShedAdmin, including device information, browser information, IP address, access times, application activity and technical logs.

We use this information to operate, maintain, secure and improve the platform.

3. How we collect information

We may collect information:

  • directly from you;
  • when you create an account;
  • during onboarding;
  • when you import information into ShedAdmin;
  • when you communicate with our team;
  • when you use the ShedAdmin platform;
  • through forms on our website; and
  • through service providers that help us operate the platform.

Where you provide information about your customers, suppliers, employees or other individuals, you are responsible for ensuring that you have the appropriate authority to provide that information to us for the purposes of using ShedAdmin.

4. Why we use your information

We may use personal and business information to:

  • create and manage your ShedAdmin account;
  • provide access to the platform;
  • configure ShedAdmin for your business;
  • provide onboarding and data migration services;
  • import and organise your existing business information;
  • provide customer support;
  • communicate with you about your account;
  • process payments and manage subscriptions;
  • maintain the security and reliability of the platform;
  • identify and resolve technical issues;
  • improve ShedAdmin and develop new features;
  • understand how the platform is being used during the beta program;
  • communicate important service updates; and
  • comply with legal or regulatory obligations.

We will not sell your personal information.

5. Business data

ShedAdmin is designed to help businesses manage information relating to their customers, suppliers, projects, quotes and other business activities.

Information that you or your authorised users enter into ShedAdmin remains your business information.

You authorise us to access and process this information only as reasonably necessary to provide the ShedAdmin services, including onboarding, support, maintenance, security and platform improvements.

We will not use your business data to operate another customer's business or disclose it to another customer.

6. Data migration and onboarding

As part of the onboarding process, you may provide existing information from spreadsheets, accounting systems, email systems or other software.

We may access, review, format, organise and import this information as reasonably required to complete your onboarding.

You remain responsible for ensuring that the information you provide is accurate and that you have the necessary rights and permissions to provide it to us.

7. Sharing information

We may disclose information to trusted service providers where reasonably necessary to provide and operate ShedAdmin.

These providers may assist with:

  • cloud hosting and data storage;
  • payment processing;
  • email and communications;
  • authentication and security;
  • analytics and monitoring;
  • customer support; and
  • other technical services required to operate the platform.

We may also disclose information where required by law, regulation, court order or other lawful process.

We do not sell personal information to third parties.

8. Overseas service providers

Some technology and service providers used to operate ShedAdmin may store or process information outside Australia.

Where this occurs, we will take reasonable steps appropriate to the circumstances to protect personal information and manage any applicable privacy obligations.

As ShedAdmin's technology infrastructure develops, this policy may be updated to identify relevant overseas locations where appropriate.

9. Security

We take reasonable steps to protect information from misuse, interference, loss and unauthorised access, modification or disclosure.

Security measures may include access controls, authentication, encryption, secure hosting, monitoring and other technical and organisational safeguards.

However, no internet-based service can guarantee absolute security.

You are also responsible for protecting your account credentials and ensuring that access to your ShedAdmin account is limited to authorised users.

10. Accessing and correcting your information

You may contact us to request access to personal information we hold about you or to request that inaccurate information be corrected.

We may need to verify your identity before processing an access or correction request.

Where information belongs to your business or relates to other individuals, we may need to consider the rights and privacy of other parties before providing access.

11. Data retention

We retain information for as long as reasonably necessary to provide our services, complete onboarding, maintain business records, resolve disputes, comply with legal obligations and support legitimate business purposes.

When information is no longer required, we may securely delete, anonymise or de-identify it, subject to applicable legal and operational requirements.

12. Your account and customer information

If you enter personal information about your customers, suppliers, employees or other individuals into ShedAdmin, you are responsible for ensuring that your collection and use of that information complies with the laws applicable to your business.

ShedAdmin provides the platform for managing this information but does not replace your own privacy policies, notices, consents or legal obligations.

13. Cookies and analytics

Our website and application may use cookies, analytics tools and similar technologies to help us understand how our services are used, maintain security and improve the user experience.

You may be able to control certain cookies through your browser or device settings.

14. Privacy complaints

If you believe we have mishandled your personal information, please contact us first so we can investigate and attempt to resolve your concern.

Please provide enough information for us to understand the issue, including the account or business involved and the nature of your concern.

We will review and respond to privacy complaints within a reasonable timeframe.

If you are not satisfied with our response, you may have the right to make a complaint to the Office of the Australian Information Commissioner (OAIC).

15. Changes to this policy

ShedAdmin is currently developing and refining its platform, onboarding processes and supporting services.

We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements or information-handling practices.

The latest version will be published on our website with the updated date shown at the top of this policy.

16. Contact us

If you have questions about this Privacy Policy, want to request access to or correction of your information, or wish to make a privacy complaint, please contact:

ShedAdmin

Email: support@shedadmin.com

Business address: NSW, Australia

Temporary policy notice

This Privacy Policy is intended as an initial policy for the ShedAdmin beta program. As the platform, service providers, data-processing arrangements and business structure develop, this policy will be reviewed and updated.